Privacy Policy

Effective Date: July 23, 2025
Website: https://getawaycafe.ca
Business Name: The Getaway Café & Royal Pizza
Location: Winnipeg, Manitoba, Canada

Who We Are

We are a proudly independent restaurant and live entertainment venue in Winnipeg, offering dine-in, takeout, events, and online engagement. This privacy policy outlines how we collect, use, and protect your personal information when you visit or interact with our website, https://getawaycafe.ca.

What Personal Data We Collect and Why

Contact Information

When you fill out a form, join our newsletter, make an event reservation, place an online order, or contact us directly, we may collect:

Full name
Email address
Phone number
Mailing or billing address (where applicable)

This data is used to fulfill your requests, send order or event confirmations, deliver updates or promotional materials (with your consent), and improve your customer experience.

Comments

If you leave comments on the site, we collect the data shown in the comment form, along with your IP address and browser user agent string to assist in spam detection.
An anonymized string (hash) of your email address may be sent to the Gravatar service to display your profile image. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.

Media

If you upload images to the site (e.g., during event signups), please ensure they do not include embedded location data (EXIF GPS), as this can be extracted by visitors.

Cookies

We use cookies to enhance your experience on our website.

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for future convenience.
A temporary cookie may be set when you visit the login page to check browser compatibility.
Login and screen preference cookies may be stored for 2–14 days depending on your selection.
Editing or publishing content will generate a cookie identifying the post ID.

You may disable cookies through your browser settings, but this may impact your user experience.

Embedded Content

Our site may include embedded content (e.g., videos, maps, or images) from third-party websites such as YouTube, Google, or social media platforms.
These external sites may collect data about you, use cookies, and track your interaction—just as if you visited those sites directly.

Who We Share Your Data With

We do not sell or rent your personal data to third parties.
We may share necessary information with:

Trusted service providers (e.g., email marketing, event ticketing, delivery systems)
Payment processors (e.g., Stripe, Square)
Legal or government authorities if required for compliance or investigation

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely for moderation and recognition.
User profile data (if applicable) is stored until you edit or delete it.
Contact form submissions, order histories, or event registrations may be kept for up to 7 years for legal or customer service reasons.

Your Rights Over Your Data

You may request to:

Access or export the personal data we hold about you
Update or correct your information
Erase your data (excluding records we must retain for legal, administrative, or security purposes)

To exercise these rights, email us at chris@hatworks.ca.

Data Security

We take data protection seriously and use SSL encryption and secure web hosting. However, no transmission method is 100% secure, and we cannot guarantee absolute data security.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection services.
Our email communications may be managed through third-party platforms like Mailchimp or similar tools, and are subject to their privacy policies.

Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

Chris Davis
The Getaway Cafe & Royal Pizza
📞 204-228-9798
✉️ chris@hatworks.ca